Microsoft Office 365 Consultant

Job ID: 0807-55INFRA

Job Title: Microsoft Office 365 Consultant

Location: Berlin, CT

Duration: Long Term

Salary: $125k

Experience on Tenant Management

Good Knowledge on Licensing E3/E5 Management

Migration Experience on Microsoft Office 365 - Exchange Online and Skype for Business Online

Handling Migrating issues from on-premises to Microsoft Office 365 Including Exchange online with respect to Troubleshooting L3/L2 related issues.

Troubleshooting mail flow Issues

Troubleshooting on different modalities of Lync/Skype for Business, Unified Messaging, IM and Presence

Perform end to end AD enterprise management with cloud expertise like Azure AD, EMS etc.

Recommend efficiencies in the AD

Assist project teams with technical issues in the Initiation L3 support which include the definition of needs; benefits; and technical strategy within the project life-cycle; technical analysis and design; and support of operations staff in executing; testing and rolling-out the solutions.

Participation on projects is focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life-cycle.

Maintain system availability as per multiple Service Level Agreements (SLA)

Produce monthly reporting activity and explain any abnormal system performance

Assist appropriate teams in all phases of Production implementation

Perform system tuning activities where appropriate

Ensure that all documentation for the systems (build books; network diagrams) is updated after changes.

Make recommendations to improve health of the system where necessary.

Participate in various projects and work orders as assigned and complete assigned tasks on time.

Coordinate activities for projects between other teams.

Provide on-call support as scheduled.

Coordinate service calls and requests with team members where necessary.

Respond to incident tickets and provide updates in a timely manner. Escalate where necessary.

Coordinate and implement change records as a result of trouble tickets

Reduce costs where expedient to do so without impacting service availability

Install; configure and administer the operating system and services on Windows server systems

Install new / rebuild existing servers and configure hardware; peripherals; services; settings; directories; storage; etc. in accordance with standards and project/operational requirements.

Implement secure networking configurations and ensure Windows systems are maintained at the appropriate system patch and security fix levels

Understand and analyze customers' requirements to design the enterprise technical solutions which meet customers' needs

Co-ordinate and work with Sales team and customer to conduct technical presentation; product demonstration during the sales cycle

Develop technical proposals; statements of work for RFP/RFQ.

Troubleshooting issues Skype login issues, analyzing the Skype logs using snooper tool and keeping the Skype Server and clients with the Latest patch levels.

Experience on Email Filter Services EOP, ATP any other third-party software like IronPort

Experience Mobility Management like Intune/ Mobile Iron and AirWatch